Archive for the ‘ Musings and Mutterings ’ Category

Customer Service is Back!

…and companies like Wide Open West are leading the way. Have you received the personal cell phone number of a Comcast service rep lately? Have you called AT&T service lately, where the very friendly customer service rep concludes each call with, “I would just like to make sure, before we hang up, that you’ve been [ READ MORE ]

Keep Your Politics Off My Pigskin!

Why Punditry, Politics and Pigskin Don’t Mix Am I the only one who is utterly astonished by the news that Bill O’Reilly will interview President Obama during the Superbowl festivities? Great! The interview absolutely no one has asked for, airing during the worst possible time! Maybe it’ll be good for ratings; I honestly don’t know. [ READ MORE ]

Where College Football Has it Wrong

Two gripes about college football—the best, most entertaining sport in the land. The first is obvious: the BCS is pure BS. But that’s a yearly canard, and hardly original. The second is its replay policy. Let’s tackle that one first… Constant Replay I hate it. A few college coaches fought the implementation of instant play [ READ MORE ]

My Divorce from Rolling Stone

Have you seen the latest cover of Rolling Stone magazine? Must be that I’ve officially joined the “40 and over” crowd, but I enjoyed writing this email to Rolling Stone’s circulation department. I have attempted to cancel my subscription for a while now, but you insist on sending me your magazine. How do I put [ READ MORE ]

Comcast May Care, But They Suck at It

Friends and regular readers know well of my ongoing love hate affair with Comcast. You know, the company with the @comcastcares Twitter handle? It comes as no shock to any of you that my gripe is chiefly with the company’s customer service — or lack thereof — and less so with the company’s actual product [ READ MORE ]

Meet the NBA’s Next Class of Supervillains

Is “The Decision” the “Summit” of Stupid? ____________________________________________________________________________ Most NBA fans, and certainly those in Detroit, remember The Bad Boys. The team they loved to hate in the 80s. Of course, the Celtics had their share of detractors, too — Larry Bird, Robert Parrish, Danny Ainge and Kevin McHale were all targets for various reasons, [ READ MORE ]

ESPN’s World Cup Announcers Bore

ESPN, in all it's wisdom and strategy, sidelined one of the game's best announcers, presumably because he isn't British enough[ READ MORE ]

Palindromatic Video? “Lost Generation”

Yep, it’s possible. Nope, not “Palin dramatic” video, though this is a bit dramatic for me. But it’s a nice piece of film, in the sense of its cleverness-ousity: For the learning impaired, a palindrome is that which reads the same backward as it does forward. Though this isn’t technically true of this video, the [ READ MORE ]

Smile, You’re on Candid Camera

We’ve heard this bromide many times before, but this latest episode reinforces — nay, proves — it. You cannot hide from the “media” anymore…the social media, that is. Helen Thomas has a 100-year career (or so) as a White House correspondent, and it all goes poof in an INSTANT, thanks to a homemade video shot by [ READ MORE ]

The Comcast Conundrum

Can you think of another company that has the best product in its category but is so reviled by its customer base (and potential customer base) that it’s also an industry whipping post? I was watching T.V. last night, only to come upon a commercial in which I learned that Comcast “guarantees” the best service [ READ MORE ]

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