Comments for THE NIX FIX | the whiz dumb of tom nixon http://tnixon16.com Mon, 16 Apr 2012 07:23:15 +0000 hourly 1 http://wordpress.com/ Comment on Annoying Facebook Status Updates by steveslater4 http://tnixon16.com/2010/02/12/annoying-facebook-status-updates/#comment-172 Mon, 16 Apr 2012 07:23:15 +0000 http://tnixon16.wordpress.com/?p=437#comment-172 Thanks for sharing Such Awesome Post with us regarding Annoying Statuses. because facebook is the only platform where you can share your statuses with others. you can also get Annoyed Facebook Status from 123status.

]]> Comment on The Comcast Conundrum by Customer Service is Back! « THE NIX FIX | the whiz dumb of tom nixon http://tnixon16.com/2010/05/03/the-comcast-conundrum/#comment-161 Fri, 20 May 2011 14:03:09 +0000 http://tnixon16.com/?p=487#comment-161 [...] the larger companies, who for years have been basking in the comfort of their own monopolies, are starting to embrace this more personalized approach to customer service. For me, though, 20 months of trying harder does not make up for 20 years of bad road. I’m [...]

]]> Comment on Comcast May Care, But They Suck at It by Customer Service is Back! « THE NIX FIX | the whiz dumb of tom nixon http://tnixon16.com/2010/07/15/comcast-may-care-but-they-suck-at-it/#comment-160 Fri, 20 May 2011 14:02:51 +0000 http://tnixon16.com/?p=549#comment-160 [...] 1.) Social media has changed the customer service landscape, as what were once private service calls can quickly escalate into very public disputes. [...]

]]> Comment on Pistons Predictions by Charl http://tnixon16.com/2009/09/30/pistons-predictions/#comment-154 Fri, 22 Apr 2011 13:20:59 +0000 http://tnixon16.wordpress.com/?p=284#comment-154 Home run! Great sugilgng with that answer!

]]> Comment on Detroit vs. Hiroshima: 64 Years Later by Scott http://tnixon16.com/2009/10/09/detroit-vs-hiroshima-64-years-later/#comment-152 Wed, 30 Mar 2011 21:17:07 +0000 http://tnixon16.wordpress.com/?p=295#comment-152 monster38: what “happened TO Detroit?”
How will it spread?

]]> Comment on Life Is Scary as a PR Cog by Shaniya Golston http://tnixon16.com/2010/10/26/life-is-scary-as-a-pr-cog/#comment-151 Wed, 02 Mar 2011 01:00:11 +0000 http://tnixon16.com/?p=610#comment-151 Hey there, excellent post. Superb website. It is well constructed and to the point. Your climacteric transitions are flawless. I am quite stimulated by your words, and I was wondering if you would be interested in doing some writing for us .
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]]> Comment on Where College Football Has it Wrong by John Nixon http://tnixon16.com/2010/12/02/where-college-football-has-it-wrong/#comment-144 Thu, 02 Dec 2010 21:07:12 +0000 http://tnixon16.com/?p=617#comment-144 Now that New Year’s day is sufficiently ruined by peppering the day with games from strictly deep also-rans, I don’t see where the “we gotta save the bowls” argument has any legs anymore either.

It used to be that Jan.1 was the greatest spectacle of entertainment ever crammed into one day. 3 TVs in a room, and a day where as many as 3 or 4 games could affect the national championship; depending on how things fell.

I have also been an advocate of a 16 team playoff system, and as opposed to the current scenario where really only one game matters, in a 16 team playoff, ALL 15 OF THE PLAYOFF GAMES WOULD MATTER.

]]> Comment on Detroit vs. Hiroshima: 64 Years Later by Shiker http://tnixon16.com/2009/10/09/detroit-vs-hiroshima-64-years-later/#comment-142 Sun, 21 Nov 2010 16:00:59 +0000 http://tnixon16.wordpress.com/?p=295#comment-142 The first old building of Detroit presented here is in fact located in Warsaw, Poland at Waliców street. This building was part of the former small jew ghetto !!

http://maps.google.com/maps?f=q&source=s_q&hl=fr&geocode=&q=52.234204,20.993301&sll=37.0625,-95.677068&sspn=50.244827,134.912109&ie=UTF8&ll=52.234965,20.993859&spn=0.002392,0.008234&t=h&z=18

]]> Comment on Comcast May Care, But They Suck at It by Ryan Meray http://tnixon16.com/2010/07/15/comcast-may-care-but-they-suck-at-it/#comment-137 Sat, 11 Sep 2010 17:50:47 +0000 http://tnixon16.com/?p=549#comment-137

Paul :
I have Wide Open West and do not know of a Wide Open West Bonnie. I also have never had the need to look for her.

I wanted to quote this out because it highlights the point that Tom is trying to make but which is being ignored by the Comcast Bonnie Defense Force:

That there are Comcast Bonnies is great. But, there should not be a need for Comcast Bonnies. If Comcast was actually doing things right, they wouldn’t have a critical mass of unhappy and outright disgruntled customers who are unable to get help through traditional channels such as phone support. And as nice as Bonnie’s friendliness and good customer service is (I’d love for someone to walk my dog and do my laundry), ultimately, she can’t make a whit of difference because Comcast’s problems are systemic, from the incompetent or rude installers to the phone reps who aren’t capable of actually helping.

You shouldn’t need to elevate the kind of customer service issue Tom had, and that’s the point here.

]]> Comment on My Divorce from Rolling Stone by Tom Nixon http://tnixon16.com/2010/09/02/my-divorce-from-rolling-stone/#comment-133 Sun, 05 Sep 2010 17:57:11 +0000 http://tnixon16.com/?p=595#comment-133 Very green of Rolling Stone, eh? Think of the trees they’re killing by printing more issues than the public even wants!

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