Posts Tagged ‘ customer service ’
…and companies like Wide Open West are leading the way. Have you received the personal cell phone number of a Comcast service rep lately? Have you called AT&T service lately, where the very friendly customer service rep concludes each call with, “I would just like to make sure, before we hang up, that you’ve been [ READ MORE ]
Friends and regular readers know well of my ongoing love hate affair with Comcast. You know, the company with the @comcastcares Twitter handle? It comes as no shock to any of you that my gripe is chiefly with the company’s customer service — or lack thereof — and less so with the company’s actual product [ READ MORE ]
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